At lovejili, your privacy is not an afterthought – it's built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
We believe every Filipino player deserves to know exactly how their personal information is handled. Here are the key principles that guide our approach to privacy.
All data transmitted between your device and the lovejili platform is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is secured at every step.
lovejili will never sell your personal data to third parties. Your information is used solely to operate and improve the platform and to comply with our legal obligations under Philippine law.
lovejili operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
We tell you exactly what data we collect and why. No hidden clauses, no vague language. lovejili is committed to plain-English privacy disclosures that every Filipino player can actually understand.
You have the right to access, correct, and request deletion of your personal data held by lovejili. We honor all data subject rights requests in accordance with applicable Philippine privacy regulations.
lovejili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Data no longer needed is securely deleted or anonymized.
This Privacy Policy applies to all personal data collected and processed by lovejili in connection with your use of the lovejili platform, including the website at lovejili.one, any associated mobile interfaces, and all related services offered under the lovejili brand.
lovejili acts as the data controller in respect of the personal data you provide to us or that we collect about you. As data controller, lovejili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
By registering for a lovejili account or by continuing to use the lovejili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you should not use the lovejili platform.
lovejili collects the following categories of personal data in connection with your use of the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, service improvement |
| Usage Data | Games played, bets placed, session duration, feature interactions | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channels | Sending relevant offers and updates where consented |
lovejili collects personal data through the following means:
lovejili will always inform you at the point of collection what data is being collected and for what purpose, to the extent required by applicable law.
lovejili uses the personal data we collect for the following purposes:
lovejili processes your personal data on the following legal bases, in accordance with the Philippine Data Privacy Act of 2012 (RA 10173):
Where lovejili relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
lovejili does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations:
lovejili uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the lovejili platform.
lovejili uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the lovejili platform. For more information on managing cookies, refer to your browser's help documentation.
lovejili takes the security of your personal data seriously and implements a comprehensive range of technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While lovejili employs robust security measures, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, lovejili will notify you and the National Privacy Commission as required by the Philippine Data Privacy Act.
lovejili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law and regulation.
The following general retention periods apply:
Upon expiry of the applicable retention period, lovejili will securely delete or anonymize your personal data in accordance with its data disposal procedures. Anonymized data that can no longer be linked to you may be retained indefinitely for analytical and statistical purposes.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by lovejili:
To exercise any of your privacy rights, please contact the lovejili Data Privacy Officer using the contact details provided in Section 14 of this Policy. lovejili will respond to all valid data subject rights requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.
The lovejili platform is strictly intended for adults aged 21 years and above. lovejili does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement is a fundamental condition of using the lovejili platform and is strictly enforced.
If lovejili becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any funds held in such an account may be forfeited in accordance with applicable regulations.
The lovejili platform may contain references to or integrations with third-party services, including payment processors such as GCash and PayMaya. When you interact with these third-party services, you are subject to their own privacy policies and terms of service, which are separate from and independent of this Privacy Policy.
lovejili is not responsible for the privacy practices of third-party services and encourages you to review the privacy policies of any third-party services you use in connection with your lovejili account. lovejili's Privacy Policy applies only to data collected and processed directly by lovejili.
lovejili carefully selects its third-party service providers and requires them to implement appropriate data protection measures. All third-party processors engaged by lovejili are bound by data processing agreements that require them to process your data only in accordance with lovejili's instructions and applicable law.
lovejili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
When material changes are made to this Privacy Policy, lovejili will notify registered players through one or more of the following means: a prominent notice on the lovejili platform, an email notification to your registered email address, or an in-platform notification upon your next login.
Your continued use of the lovejili platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Privacy Policy, you should cease using the platform and may request account closure.
lovejili recommends that you review this Privacy Policy periodically to stay informed of how we are protecting your personal data. A copy of the current Privacy Policy is always available on this page.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by lovejili, please contact our Data Privacy Officer (DPO). lovejili has appointed a dedicated DPO in accordance with the requirements of the Philippine Data Privacy Act.
You may reach the lovejili Data Privacy Officer through the following channels:
lovejili will acknowledge all privacy-related enquiries within two (2) business days and will endeavor to provide a substantive response within thirty (30) days of receipt, in accordance with the Philippine Data Privacy Act.
Now that you know how lovejili handles your data, join millions of Filipino players who trust lovejili for a secure, fair, and exciting online gaming experience. Fast GCash payouts, 300+ games, and your privacy always protected.